Petzmart Terms and Conditions

Welcome to Petzmart! 

By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

i. By using our website, you confirm that you are at least 18 years old or have parental consent.

ii. Petzmart reserves the right to update, modify, or discontinue services without prior notice.

iii. Unauthorized use of our website may result in legal action.

2. Product Information & Availability

i. We strive to provide accurate product descriptions and images, but slight variations may occur.

ii. Product availability is subject to change without notice.

iii. We reserve the right to limit quantities of any product purchased per person or household.

3. Pricing & Payments

i. All prices are listed in INR currency and are subject to change without notice.

ii. We accept various payment methods, including Credit Cards, Debit Cards, Net Banking, UPI, Cash on Delivery, etc.

iii. Orders will only be processed after full payment is received.

iv. In case of pricing errors, we reserve the right to cancel orders and issue refunds.

4. Shipping & Delivery

i. Orders are processed and shipped as per our Shipping and Delivery Policy.

ii. We are not responsible for delays caused by shipping carriers or external factors.

iii. Customers must provide accurate shipping details; we are not liable for incorrect addresses.

5. Returns & Refunds

i. Returns and refunds are handled as per our Return and Refund Policy.

ii. Items must meet return eligibility criteria to qualify for a refund.

6. Intellectual Property

i. All content, including images, text, logos, and graphics, is the property of Petzmart and may not be copied or used without permission.

ii. Unauthorized use of our intellectual property may lead to legal action.

7. Limitation of Liability

i. Petzmart is not responsible for any direct or indirect damages resulting from the use of our products.

ii. We do not guarantee that our website will always be available or free from errors or viruses.

8. User Conduct

Users agree not to engage in any fraudulent, abusive, or illegal activities while using our website.

Any attempts to disrupt website functionality or security may result in legal consequences.

9. Privacy Policy

i. We collect and use personal data as outlined in our Privacy Policy.

ii. Your information is kept secure and will not be shared with third parties without consent, except as required by law.

10. Governing Law

i. These terms and conditions are governed by the laws of India.

ii. Any disputes arising from the use of our services shall be settled in the courts of Patiala.

11. Contact Us

For any questions regarding our Terms and Conditions, please contact us:

  Email: info@petzmart.in

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Petzmart!